Maximize Your Dispatch System’s Availability
Ongoing software updates means ScoutCare keeps your team ahead of the curve—preventing issues before they occur. And should the unexpected happen, ScoutCare ensures incidents are resolved quickly, with minimal demand on your resources. Your ScoutCare subscription means you and your team can count on immediate technical support from our experts, 24/7/365.
Reduce Your Security Risks
Our team is constantly developing software updates and employs security testing best practices, so you can be assured that ScoutCare will deliver the latest protection against ever-changing cybersecurity threats.
Keep Your Software Updated
With ScoutCare, your team always has access to the latest Scout releases, which include not only feature enhancements but also new integrations with leading mission-critical communications tools and technologies. It’s all included as part of your subscription.
Receive Technical Training and Product Knowledge
Your ScoutCare license includes the opportunity for up to two team members to get in-person or online training as well as unlimited access to Avtec Connect, our web-based information portal.
Lower Your Total Cost of Ownership
Rather than paying per incident or need, your ScoutCare subscription helps you lock down a predictable console maintenance and support budget.
Ensure Comprehensive System Support
ScoutCare’s add-on hardware support program ensures your team can also reach out at any time to our team for our expertise as well as repair and replacement of Avtec hardware products and accessories. We even provide advance replacement equipment and expedited shipping options to address urgent issues promptly to minimize any disruption to your command center.