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Avtec Announces Release of Newest Dispatch Communication Software During APCO Conference

August 20, 2013 | by Tiffany Rushton

Avtec’s Newest Dispatch Communication Software Deployed to Public Safety Customers:
Product Demonstrations Scheduled During APCO Trade Show in Minneapolis

Minneapolis, Minn. (Aug. 20, 2012) – Avtec Inc. announced its latest software release, Scout™ 2.4, is now in controlled deployment to six customer sites. Scout 2.4 is a Project 25 (P25)-compliant solution that incorporates several elements that enhance connectivity capabilities, reporting, and the dispatchers’ experience. With this release, Avtec introduces Scout with Frontier™ technology, a new software application that simplifies network deployment by eliminating multicast Internet Protocol (IP) traffic across wide area networks.

Two-thirds of the participants in the Avtec Scout 2.4 controlled deployment program are public safety customers. “We understand the public safety market. We installed our first console solution in a public safety call center in 1991. Now, we have more than 100 public safety customers who rely on our technology to dispatch emergency services in mission-critical situations,” said Avtec’s Director of Product Marketing, Michael Ridge.

The Scout with Frontier  solution will be demonstrated in Avtec’s booth #413 during the 2012 Association of Public Safety Communications Officials (APCO) conference in Minneapolis, Minn., Aug. 19-22.

Scout Reports™ is an optional tool that monitors voice traffic, call load, and channel use; and based on that data, allows call center managers to effectively allocate resources.  Also available is the optional Scout Console API Software Development Kit (SDK) that includes tools, documentation, and samples that can be used to write, build, test and deploy Computer-Aided Dispatch (CAD) applications to communicate with the Avtec Scout product suite.

Key Scout 2.4 features:

  • Pure alert tones for P25 radios that support tone specs
  • Duplex radio support using Internet Protocols (IP)
  • Expanded support for radio manufacturers’ key fill devices
  • Redundant automatic failover for P25 DFSI
  • Audible and visual notification of input alarms for fire alarms, door entry, floods, etc.
  • Supervisory “Barge-in” capabilities
  • Built-in Outpost support for (Motorola Data Communications) MDC1200 Signaling
  • Enhanced support for computer aided dispatch (CAD) tools
  • New connectivity features for radios and SIP telephones
  • Answerback tones
  • Optional Scout with Frontier technology

Watch video interview: http://youtu.be/1eQitNeS3FI

About Avtec, Inc.
Avtec, Inc. provides Internet Protocol (IP) dispatch console solutions for the public safety, transportation, utility, business and government markets. For more than 30 years, customers have chosen Avtec’s award-winning technology for their mission-critical dispatch centers. There are thousands of Scout voice over Internet protocol (VoIP) consoles installed worldwide. Visit www.avtecinc.com to learn more.

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