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Privacy & Legal

Avtec Privacy Statement

Avtec recognizes privacy and security as being concerns for most individuals accessing the Internet, including our customers. This Statement describes how Avtec collects, uses and safeguards the information you provide when using avtecinc.com in accordance with the relevant legislation for the countries in which such data is being processed. By using our website, you consent to the collection and use of your information by Avtec as set forth in the policy currently in effect. Any changes to this Statement will be posted on our website. Avtec will take appropriate and reasonable measures to inform you when we update this Statement, consistent with the significance of the changes. You can see when this Statement was last updated by checking the date displayed at the bottom of this Statement.

What personal information is collected?

Product and Services

When a visitor places an order with us or inquires about product offerings Avtec may collect personal information about you including your name, address, email address, company, phone numbers and in rare instances, other categories of personal information, such as payment card information.


We may ask you for and collect personal information at other times, including when you enter a sweepstakes or contest; participate in a promotion or marketing campaign sponsored by Avtec or one of its business partners; when you want to find out about service offered in your area; when you complete surveys or other questionnaires; when you participate in a user forum or blog hosted by Avtec or one of its business partners; or when you send an email to Avtec.

Avtec (and our Service Providers) may also collect information made publicly available through third-party platforms such as social media websites, online databases, or directories or other legitimately obtained information. This information will be governed by the privacy notice(s) provided by the third party at the time of collection.

If you do not wish to receive marketing communications from Avtec, you can opt out by clicking the unsubscribe link in the email. After you opt out, we will not send further promotional emails, but we may continue to contact you to the extent necessary for the purposes of any services that you have requested or that are necessary to fulfill any existing agreement.


We will collect personal information when you express interest in employment with Avtec, whether directly or via an agent or recruiter (speculatively or in response to any ad on the basis of our legitimate interest to recruit new employees or contractors). Data that may be collected by Avtec or one of its business partners includes, but is not limited to, names, contact information, CV or resume, date of birth, performance management information, compensation information, race and ethnic origin.

Other Information Collection

We may also collect personal information when you engage in other activities on our website. Our web server logs collect the domain names of visitors to our website. This information is aggregated to measure the number of visits, average time spent on an Avtec website, pages viewed and website usage information. We use this information to measure the use of our site and to improve the content of our site. Aggregated information is not used in such a form that would enable direct connection of any personal information to our visitors.

In some cases, Avtec (“Processor”), as part of its business relationship with a retail business or other business or government customer, may be asked to receive, gather, store, or analyze information about the users, consumers or potential consumers of that business or government organization. In such cases, the business or government organization (“Controller”) will be responsible for determining how the information will be used and for providing notice and taking any other legal steps with regard to the collection and use of such information. Avtec will be subject to binding contractual obligations to: (i) only Process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law. We will process your data on the basis of our legitimate interest to recruit new employees or contractors.

Information for Channel Partners

If you represent an Avtec channel partner, you may visit Avtec's site intended specifically for channel partners. We may use information provided on that site to administer and develop our business relationship with you, the channel partner you represent, and channel partners generally. For instance, this may involve using your information to send you details of channel partner programs, including product offerings or special opportunities. It may also include sharing certain information with other channel partners (subject to any confidentiality obligations that may exist), or Avtec’s customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes. We will process your data on the basis of performance of a contract to which you (as a representative of an Avtec channel partner) are party or in order to take steps at your request prior to entering into a contract.

Information for Suppliers

If you represent an Avtec supplier, you may visit Avtec’s website intended specifically for use by Avtec’s suppliers. We may use the information provided on that site in connection with entering into or performing purchases, contracts, or other transactions with you or related business partners (such as customers). For example, this may include sharing information with other parts of the Avtec organization, Avtec channel partners, customers, shipping companies, financial institutions and postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent, and other Avtec suppliers generally.

Mobile Applications

Mobile Applications and Use of Information in the Social Computing Environment

Avtec also provides social computing tools on portions of its website to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.

When registering to use these social computing tools, you may be asked to provide certain personal information. Registration information will be subject to and protected in accordance with this Privacy Statement.

After completing your registration and with your permission, any other content you voluntarily post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms may be made available to others inside and outside Avtec.

If you do not wish this information to be made broadly available you can cancel your registration at any time. However, you may not be able to participate on these social platforms once you cancel your registration.

Who is collecting the information?

When you are on an Avtec site and are asked for personal information, you are sharing that information with Avtec, its subsidiaries and related companies. Additionally, if you purchase a product or other device requiring service, your personal information may be collected by a third party company working with Avtec. Avtec may also contract with third party companies to perform services for Avtec on its website that require these companies to collect personal information (e.g. hosting a website sweepstakes, promotion or survey, or selling software downloads, online job application).

In addition, Avtec's website may be operated by third parties, or may allow third party vendors to provide products and services directly to Avtec customers. Such relationships are designated with a "Provided By" or "Powered By" company legend or logo, or other similarly worded designation. If you desire to purchase a product or service from such third party, your personal information will be collected by the third-party company, and shared with Avtec. You may review the privacy practices of the third party either by clicking the link on the bottom of the page, or by clicking on the "Provided by Company" logo, which will take you to their website. Additionally, when you purchase or download software applications from Avtec or a third-party, your personal information is shared with the software developer/licensor in order to register you as a licensed software user, and to permit them to provide you any required support. If you are concerned about the privacy policy of a certain developer or software company, you may contact them directly or visit their individual website. The Avtec website may also contain various links to third-party website. These site may provide additional information, goods, services and/or promotions. These site are owned and operated independently of Avtec, and have their own separate privacy and data collection practices. Any information you provide to these website will be governed under the terms of their privacy policy, if any. Avtec has no responsibility or liability whatsoever for the independent actions or policies of these independent site, and is not responsible for the content or privacy practices of such site.

What about cookies?

When you enter our site, our server may attach a small text file to your hard drive called a cookie. A "cookie" is a text file containing small amounts of information which is downloaded to your device when you visit a website. These cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. In some countries, including European Union Member States, this information may be considered personal data under applicable data protection laws. A cookie will in most cases only be attached to your hard drive if you have taken some form of action on our website(s) to accept cookies using the prominent banner notice. However, note that where implied consent is permissible by law, your action taken to browse the website will constitute consent. Cookies help Avtec deliver a better website experience to our users. Please refer to allaboutcookies.org website for more information about cookies.

We may also use cookies to measure traffic patterns, and which areas of the Avtec site you have visited, and your visiting patterns. This information collected by using a cookie is sometimes called "clickstream." We use this information to understand how our users navigate our site, and to determine common traffic patterns, including what site the user came from. We use this information to make site navigation and product recommendations, and to help redesign our site in order to make your experience on our site more efficient and enjoyable.

We may also use this information to better personalize the content, banner ads, and promotions that you and other users will see. This helps Avtec deliver you the content you want when you want it, in order for you to make better purchasing decisions. Avtec uses third parties to track user clickstreams. These third party companies use non-personally identifiable information (e.g., clickstream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g., in some jurisdictions, IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest or relevance to you.

You have choices with respect to cookies. We may Process your Personal Data through cookie technology, in accordance with this Cookie Statement.

On what legal basis does Avtec process my personal information?

Avtec's legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, Avtec will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, Avtec may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If Avtec asks you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if Avtec does collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

For how long will Avtec keep my personal information?

We apply a general rule of keeping personal information only for as long as required to fulfill the purposes for which it was collected. However, in some circumstances we may retain personal information for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.

In specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

With whom does Avtec share my personal information?

Except as outlined in this Statement or on our website, Avtec does not provide your personal information to third parties. Please note that, in special cases, we may need to share information without acquiring consent, such as when we believe in good faith that the law requires it, or to identify, contact or bring legal action against someone who may be violating our site' Terms of Use or may be violating Avtec’s or other's rights or causing injury to or interference with Avtec’s or others' property.

In addition, Avtec shares the information you provide with Avtec subsidiaries and related companies. If you or your company purchase a product or other device requiring service, your personal information is shared with the relevant service provider. Additionally, if you express an interest in a product requiring a particular type of service, Avtec may share your personal information with your local service provider in order to determine whether such service is available in your area.

Avtec may share your personal information with third-party business partners so that they may provide services to Avtec that are consistent with the terms of this Privacy Statement, and this website (e.g. database management, sending targeted emails, software sales, and conducting sweepstakes and other promotions on behalf of Avtec). Avtec takes great pride in utilizing only reputable business partners. Avtec may also, on occasion, provide personal information to third-party businesses as part of a specific product, service, or promotion.

Avtec shares website usage information about visitors to our website, who have received a targeted promotional campaign, with reputable third-party advertising companies for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising companies note some of the pages you visit on our website through the use of pixel tags (also called clear gifs). The information collected by our third-party advertising companies through the use of these pixel tags is not personally identifiable.

Avtec may share your information if required to do so by law, court order, subpoena or other legal process; as requested by a governmental or law enforcement authority; or to enforce applicable Terms of Use. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or advisable.

Your California Privacy Rights

If you are a California resident, your are entitled to be made aware that Avtec does not currently respond to web browser "do not track" signals. If Avtec does so in the future, it will describe how it works in this privacy statement. To learn more about do not track, please visit www.allaboutdnt.org.

Residents of the State of California, under California Civil Code section 1798.83, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your Personal Information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Avtec qualifies for the alternative option. We have a comprehensive privacy statement, and provide you with details on how you may either Opt-out or Opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

If you are a California resident and wish to request information about how to exercise your third-party disclosure choices, please send a request to privacy1@avtecinc.com.

International Data Transfers

The personal information you provide may be transmitted, used, stored and otherwise processed outside of the country where you submitted that information, including jurisdictions that may not have data privacy laws that provide equivalent protection to such laws in your home country, including primarily the United States where our headquarters is located. Whenever Avtec handles personal information, regardless of where this occurs, we take appropriate steps to ensure that your information is treated securely and in accordance with the relevant Terms of Use, this Privacy Statement and all applicable laws and regulations. Our BCRs govern transfers between our group companies and require all group companies to protect personal information they process from the EEA in accordance with European Union data protection law.

We have implemented similar appropriate safeguards, such as entering into the European Commission's Standard Contractual Clauses, with our third party service providers and partners and further details can be provided on request.

What about information security?

When you place an order or provide personal information, we employ certain technical and organization security measures, such as encryption where appropriate. Encryption scrambles the information in your purchase, including your credit card number, so this information can only be viewed by Avtec. Avtec currently uses Secure Socket Layer (SSL) encryption technology, where appropriate, for Internet-based transactions.

However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we have taken appropriate steps to protect your personal information. Avtec cannot ensure or otherwise warrant the security of any information you provide to us or from our website, and therefore you use our site at your own risk.

What about my child's privacy?

Any website operated by or on behalf of Avtec and its affiliated companies are intended for use by persons age 13 and over or as required by local law. Avtec does not seek to collect information about children under the age of 13. No information should be submitted to or posted on Avtec’s website by users under 13 years of age. If a child under the age of 13 submits personal information to Avtec’s website, we delete the information as soon as we discover it was provided by a child under 13 years of age and do not use it for any purpose. Avtec encourages parents to take an active role in their children's use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet.

Mergers or Acquisitions or Sale

We may sell or buy other businesses or entities. In such event, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control to another company. In such transactions, your personal information may be included in the transferred business assets. Such company will assume the rights and obligations regarding your personal Information as described in this Privacy Policy. You agree that we can accordingly assign, sell, license or transfer any personal information that you have provided to us to those third parties directly involved in the transfer or disposition of such assets.

Also, in the unlikely event of our bankruptcy or insolvency, your personal information may be included in the transferred assets to third parties.


This section applies to you if you are a resident of the state of California and provides additional information about how we collect, use, disclose and otherwise process personal information of individual residents of the state of California within the scope of the California Consumer Privacy Act of 2018 (“CCPA”).

For purposes of this section, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include information that is made publicly available from government records, that is deidentified or aggregated such that it is not capable of being associated with you, or that is otherwise excluded from the CCPA’s scope, such as personal information covered by certain sector-specific privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), the Fair Credit Reporting Act (“FCRA”), the Gramm-Leach-Bliley Act (“GLBA”) or the Driver’s Privacy Protection Act of 1994.

This section also does not apply to information relating to our employees, contractors, applicants and other personnel. In addition, we often act as a “service provider,” as defined in the CCPA, processing personal information on behalf of our customers, and this section does not apply to the personal information processing we perform as a service provider.

Collection and Use of Personal Information

In the last 12 months, we have collected the following categories of personal information:

  • Identifiers, such as full name, alias, account name and password, customer number, driver’s license number, social security number or equivalent national identification number, IP address and other unique personal identifiers;
  • California Customer Records (Cal. Civ. Code § 1798.80(e)), such as address, telephone number, email address, date of birth and payment card information;
  • Protected Classification Characteristics, such as age;
  • Commercial Information, such as product or service interests and orders, credit information (if you purchased a product or other device requiring service) and investment information (if you are an investor in Motorola Solutions); 
  • Internet/Network Information, such as log file data (including IP address, browser type) and clickstream data (including your usage and activity on our web sites and online services);
  • Geolocation Data, such as your general geographic location based on your IP address or more precise location when accessing our services through a mobile device or using our services with geolocation capabilities;
  • Sensory Information, such as audio recordings, photographs and video footage you choose to provide, or we otherwise record as permitted by law;
  • Professional/Employment Information, such as job title, company and industry;
  • Other Personal Information, such as your entries to sweepstakes, contests and promotions, your comments on our forums, wikis, blogs, social computing tools or in response to surveys and any other inquiries, requests or comments you choose to send us;
  • Inferences, such as deriving purchase recommendations from other personal information we have collected about you.

We collect this information directly from you, from your browser or device when you interact with our web sites and other online services, from third parties including our service providers, business partners, channel partners, and from public third-party platforms such as social media websites, online databases or online directories. For more information about the personal information we collect and how we collect it, please refer to the Personal Information Collected section of our Privacy Statement.

We collect personal information from and about you for a variety of purposes. For example, we use personal information to communicate with you; to facilitate, process and fulfill orders your place with us or the services you request; to conduct surveys, sweepstakes, contests and other promotions; to analyze and improve the use of our web sites and other online services; to deliver marketing communications and personalized and non-personalized advertising; and to facilitate our customer and investor relations operations. For more information about our use of personal information, please refer to the Use of Personal Information section of our Privacy Statement.

Disclosure and Sale of Personal Information

We share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt-out of those sales (please refer to the Your California Privacy Rights section below). The categories of third parties to whom we disclose your personal information may include our subsidiaries and related companies, our service providers, business partners and channel partners, marketing and business strategy partners and providers, ad networks and advertising partners, analytics providers, sweepstakes and contest providers, order fulfillment and payment providers and certain third parties where you have provided consent or where we are required by law.

As is common practice among companies that operate online, we allow certain third-party providers to collect information about consumers directly through our web sites and other online services for purposes of analyzing and optimizing our services, delivering ads, providing content and ads that are more relevant, measuring statistics and the success of ad campaigns, and detecting and reporting fraud. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please refer to the Submitting Requests section below regarding your right to opt-out.

For more information about how we share personal information, please refer to the Sharing of Personal Information section of our Privacy Statement.

Your California Privacy Rights

As a California resident, you may be able to request to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):

  • Right to Know: You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:
    • The specific pieces of personal information we have collected about you;
    • The categories of personal information we have collected about you;
    • The categories of sources of the personal information;
    • The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
    • The categories of personal information we have sold about you (if any) and the categories of third parties to whom the information was sold; and
    • The business or commercial purposes for collecting or, if applicable, selling personal information about you.
  • The Right to Request Deletion: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
  • The Right to Opt-Out of Personal Information Sales: You have the right to direct us not to sell personal information we have collected about you to third parties. If you are under the age of 16, you have the right not to have your information sold, unless you, or your parent or guardian, affirmatively authorize such sales (the “Right to Opt-In”).

You also have the right to be free from discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.

In addition, if you have an established customer relationship with us for personal, family or household purposes, you may also have the right under California’s “Shine the Light” law to request:

  • A list of the categories of certain personal information that we have disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes; and
  • The names and addresses of all such third parties.

Submitting Requests

To Exercise Your Right to Know, Right to Deletion or “Shine the Light” Right. To exercise your right to know, right to deletion or “Shine the Light” right, please submit a request specifying the right you wish to exercise by:

  • Using this link to submit your request, or
  • Calling our toll-free U.S. phone number: 1-800-538-4427.

We may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account (if applicable). We will only use personal information provided in connection with your request to review and process your request.

In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.

To Exercise Your Right to Opt-Out of Personal Information Sales. To initiate your request to opt out of personal information sales, please complete the form found here or call our toll-free U.S. phone number at 1-800-538-4427. To the extent our third-party advertising and analytics providers’ collection of information from users of our web sites and other online services constitutes a “sale” under the CCPA, please refer to the Cookies tab of our Privacy Statement for more information about the choices and opt-out options you have in relation to those practices.

Do Not Sell My Personal Information

How to Contact Us

If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact our Privacy Office at privacy1@avtecinc.com.

Please provide your name and contact information along with the request.

Avtec, Inc.
100 Innovation Place
Lexington, SC 29072
United States
Email: privacy1@avtecinc.com