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Scout 400

Avtec’s Scout™ 400 delivers a reliable, scalable software dispatching solution that allows up to four radio or telephony endpoints on fixed or mobile consoles, giving you maximum value for a minimal investment. Scout 400 is secure, scalable, and redundant—and deliberately designed to integrate easily with leading radio, telephony, and broadband interfaces.

JUMP TO: BENEFITS USE CASES SPECIFICATIONS DOWNLOADS

Scout 400

4-Channel
Dispatch Solution



scout 400 image

Powered by the same proven technology used in Scout Enterprise, Avtec’s Scout 400 meets the needs of customers that need a scalable, reliable centralized dispatching solution with a lower total cost of ownership. Scout 400, like the entire Scout family, uses a single-code platform, which provides you with a seamless path for system expansion as your business needs change. Sold exclusively through our certified channel partners, Scout 400 offers you:

  • Built-in redundancy and mobility
  • Flexible, scalable technology that grows with you
  • Secure, high quality product
  • Exceptional audio quality
  • Proven technology designed, built, and supported in the USA
  • Easy integration to the widest range of interfaces:
    • Conventional and trunked radios
    • Broadband push-to-talk
    • Telephony
    • Miscellaneous—CAD, auxiliary input/output Internet Protocol (IP) recorders, and more

Basic and advanced configuration options are available, all backed by our best-in-class training and superior customer support.

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You have many choices to consider when replacing your Orbacom T5 and TDM150 consoles. Achieve new standards of efficiency and control with Avtec's Scout dispatch consoles.

Use Case

By Industry


Business Government Public Safety Utilities/Energy
Business & Industry

Scout 400 is ideal for business and industry customers committed to maintaining a safe, efficient working environment. Our Scout 400 packages give you a redundant and reliable yet affordable dispatching system that integrates radio, telephony, and broadband technologies to strengthen and enhance communications related to operational conditions and campus security. Scout 400 is an excellent choice for hospitals, universities, and manufacturing plants that have a few radio channels used for communication, possibly one channel tied to the local emergency dispatch, and a phone line for inbound and outbound calls.

Government

Scout 400 is ideal for governmental entities that require a proven, standards-based, redundant dispatch solution designed to meet the most demanding safety and quality requirements at an affordable price. Scout 400 is an excellent choice for local, county, and state government officers who need to coordinate with other agencies and workers in the field. It’s also an optimal dispatch solution for land, forestry, and parks professionals who utilize radios to communicate with rangers charged with overall security and safety.

Public Safety

Scout 400 is ideal for public safety customers that demand the same standards-based, mission-critical technology as the world’s largest dispatch centers at an affordable price. Scout 400 offers municipalities, county offices, and EMS providers a proven, reliable, scalable solution that delivers a fully redundant, proven dispatch system with a lower total cost of ownership. Scout 400 is an excellent choice for these entities, which need to utilize mobile radios to scan multiple frequencies and maintain ongoing communications across interoperability channels used by fire, law enforcement, public works, and government agencies.

Utilities/Energy

Scout 400 is ideal for both investor-owned and public utilities that require a reliable communication infrastructure with minimal downtime, high redundancy, feature-rich upgrades, and high security standards. Scout is designated as compliant with the North American Electric Reliability Corporation Critical Infrastructure Protection (NERC-CIP) plan and with the security controls of the National Institute of Standards and Technology (NIST) Special Publication 800-53. Scout 400 is an excellent choice for utility customers that use radios and/or phones to communicate with field crews conducting daily maintenance operations, personnel charged with managing disaster situations, and power plant operators.

Scout 400 Specifications

Built-to-Fit, Built-to-Grow
Communications Solution


Scout leads the industry in breadth of radio and telephony systems supported, which means freedom of choice.

Integrations Architecture Configuration Administration

Broadband Push-to-Talk (PTT)


Leverage Commercial Cellular Networks

Scout 400 integrates seamlessly with commercial broadband PTT platforms and transforms how fast-moving companies communicate with their workforce. Traditional land mobile radio (LMR) systems have limited data applications, which forces companies to manage multiple devices and networks. Scout 400, on the other hand, helps remove that complexity by enabling you to converge PTT service and mobile applications on a single platform. Scout 400’s integration of LMR and broadband assets increases productivity for your team. 

Supported Features:
  • Patching between broadband PTT groups and LMR groups
  • IP connection between console and PTT service
  • Group Call communication
  • PTT ID with Alias (Example: PTT ID “2527” can be displayed as “Bob Engle”)
  • Activity History with integrated Instant Recall Recorder (IRR)
  • Interface
  • Supported
  • IP Connection
  • First to Market
  • Capability Guide




  • Cisco Instant Connect (over-the-top application)

  • Supported

  • IP connection

  • First to Market

  • Capability Guide: Broadband PTT

  • Motorola Wave (over-the-top application)

  • Supported

  • IP connection

  • First to Market

  • Capability Guide: Broadband PTT

Conventional Radio Systems


  • Interface
  • Supported
  • First to Market
  • Capability Guide









  • ED-137

    Jotron, Park Air

  • Supported

     
  • N/A

  • Capability Guide: ED-137




  • AM Military

  • Supported

  • N/A

  • N/A

Full-featured Radio Control


Command Advanced Communications Systems

Scout 400 is capable of providing you with far more than push-to-talk and release-to-listen. Scout 400 simplifies advanced radio features with intuitive and completely customizable graphical user interface (GUI) controls, which allow the use of at-a-glance overview menus, simple icons and buttons, and more—providing your team with an easy-to-use, streamlined dispatching experience.  

Supported Features:
  • Group or private call
  • Call alert
  • Emergency call display
  • Emergency state clear and clear call
  • Progress tones
  • Remote radio check
  • Radio microphone enable
  • One-button selection of multiple resources
  • Tone/voice paging

Miscellaneous Interfaces


  • Interface
  • Supported
  • IP Connection
  • Capability Guide


  • Web Browser Objects

  • Supported

  • IP connection

  •  


  • Programmable I/O via IP

  • Supported

  • IP connection


  • NENA Headset Interface

  • Supported

  • N/A

  •  


  • Internal and External Instant Recall Recorders

  • Supported

  • N/A

  •  


  • CAD Interface API via IP

  • Supported

  •  


  • MDC-1200 / Fleetsync / GE-Star

  • Supported

  • N/A

  •  

Telephony


Coherent, Unified Communications with One Interface

Scout 400’s integrated telephone capabilities give you a single, unified interface for all voice communications. Using Session Initiation Protocol (SIP), Scout 400 integrates with multiple IP private branch exchange (PBX) systems, including Cisco and Avaya. With Scout 400’s integrated switching and connecting, there’s less infrastructure and hardware to manage—and no desksets required.

Supported Features:
  • Attended and blind transfer
  • Integrated contact manager
  • Supports Cisco and Avaya VoIP PBXs
  • Headset sharing between radio and telephone calls
  • Instant recall recorder and call queue (radio and telephone)
  • Cross indications and call clearing between console positions
  • Caller ID with raw phone number and aliasing display options
  • Ringdown capabilities
  • Interface
  • Supported
  • IP Connection
  • First to Market
  • Capability Guide


  • Hardware Gateways via SIP

    T1, T1 PRI, E1, FXO, FXS, E&M

  • Supported

  • IP connection

  • First to Market

  •  

Trunked Radio Systems


  • Interface
  • Supported
  • IP Connection
  • First to Market
  • Capability Guide


  • P25 RF Control Stations

    Kenwood, Tait

  • Supported

  • N/A

  • N/A

  •  









  • Harris EDACS

  • Supported

  • N/A

  • N/A

  •  





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“Today, VoIP is the technology of choice because it is far more economical to operate and is much more adaptable to ongoing technology changes.”

Bob Conroy, Orbacom Founder

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