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SCT-220 Scout System Administration

Course ID: SCT-220

Class Date
Mon, October 09, 2023 – Thu, October 12, 2023

For Clients supporting Scout v4.0 and above.

Course tuition may be covered under the purchase of a new system or an active ScoutCare contract. Please contact Avtec training at Training@avtecinc.com with questions.

Class Start & End Times
8:30 am. - 4:30 pm.

11:45 am. - 1:00 pm.

10 minutes every 90 minutes

Course Overview
The Scout System Administration, Configuration & Maintenance Training course offers an orientation into Scout’s Enterprise level architecture, system operation and dispatching capabilities. Practical knowledge is gained through hands-on experience in Scout component software installation, ground-up system configuration and deployment, UI design, Console operation, and System Database Backup and Restore. Discussion topics include: New system architecture, Enterprise Management Tools using IIS® / MSMQ®/ SQL®, Enhanced Security, Component communication, System deployment and Diagnostics, as well as an introduction into Scout’s built-in Statistical data collection for Dispatcher and system activity reporting. 

Certification Examinations
To ensure students have gained the necessary knowledge needed to support Scout systems, the Scout System Administration Certification requires the successful completion of both a written and hands-on lab exam. All resources made available during class instruction are available to be used during both exams, and collaboration is encouraged among class attendees.  

Intended Audience
System Administrators, Maintenance Technicians, and Technical Staff who will be responsible for the maintenance of the Scout system components

A working knowledge of Microsoft Windows 7® operating systems, IP networking with an understanding of Unicast and Multicast protocols, Telephony and Radio Communication Standards and protocols is required.


Register Online

Complete the form to register for this class. Your email confirmation will include dates, times, and payment instructions. Class cost determined based on contract.



View Terms

* required
Once submitted, you should receive a confirmation email within 12 hours. If you do not, please contact Avtec at 803-358-3420 to confirm your registration.

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