Avaya Dispatch Software Partner

About Our Alliance

Avtec is a recognized Technology Partner in Avaya’s DevConnect program, Avaya's developer and third-­party relationship program to help enable technology companies to verify compatibility and market Avaya-enabled solutions to mutual customers and channels.

Scout has undergone rigorous DevConnect Compliance Testing within the Avaya Solution Interoperability and Test Lab, and has proven effective interoperability with Avaya products including Avaya Aura^® Session Manager Release 6.3 with Avaya Aura^® Communication Manager 6.3 and also Avaya Communication Server 1000 Release 7.5. Further information about Avaya’s testing of Scout is available here.

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world­-class contact center and unified communications technologies and services are available in a wide variety of flexible on­-premise and cloud deployment options that seamlessly integrate with non-­Avaya applications.

The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric­-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, please visit www.avaya.com.

Avaya News, Documents, and More

Case Study

PowerSouth Moves to VoIP with Scout

Avtec, Avaya and VPI answered the call when PowerSouth needed to replace their end-of-life Motorola Gold Elite Console.

» Read the Case Study

Capability Guide

Session Initiation Protocol

Scout's SIP driver provides interface for VoIP telephony communications, including Avaya's IP Office.

» Download the Capability Guide

News

Scout Dispatching Solution Rated "Avaya Compliant"

See the announcement of Avtec's completion of DevConnect Compliance Testing, a demonstration of proven interoperability for mission-critical call centers.

» Read the Annoucement