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The Future of Dispatch, Technology Trends (part 2 of 3)

Next Generation 9-1-1 (NG9-1-1) promises to provide public safety agencies with more robust multimedia information in the form of voice calls, text messages, data, photos and video that can be used to provide first responders with the information they need most. However, this welcomed upgrade in 9-1-1 information transmission poses a number of unique challenges. For example, what are the optimum input processes that can ensure easy access to the relevant data without overwhelming agency staff?

Our expert panelists will outline these technological and operational challenges, while paying particular attention to relatively new areas of input: video and sensor data from unmanned systems, such as drones and robotics that operate on land, in the air or in the water.