Dispatch Platform
for VA Hospitals

Safeguard your VA Hospital campus and protect the lives of your patients, staff and visitors with Avtec’s scalable, software-based dispatch communications technology. The Scout™ dispatch console provides consistent, clear audio with its robust voice communication architecture. And its built-in redundancies for critical components and functions ensure that your communications are always on.

Learn the difference Avtec can make within your VA Hospital. No matter the size of your campus or which radios or phone systems you use, the Avtec Scout family of dispatch consoles has a solution for you.

Proven

Avtec dispatch consoles have been the top choice for many critical communication dispatch centers for more than 40 years. With more than 1,200 systems deployed, our Scout consoles can be found in hundreds of state and local government public safety dispatch centers where thousands of first responders and dispatchers rely on our mission-critical technology.

Scalable

The Avtec Scout family of dispatch consoles provides a pure VoIP solution to meet your VA hospital’s specific dispatch requirements. Innately scalable, its components can be distributed over a LAN/WAN using standard Ethernet technology. The flexible design of Scout’s platform allows it to easily adjust and grow in capacity and capabilities as your requirements change.

Reliable

With Avtec Scout at the core of communications, you can connect team members instantaneously with exceptional audio quality. If situations, such as weather or power outages, impact your primary dispatch center, your communications can automatically failover to another facility for operational continuity.

Outdoor security guard on VA hospital campus

Why Choose Avtec Scout?

Mission-Critical Reliability

The large number of people who enter your doors every day requires a higher level of care and concern to ensure the safety and security of all. Our mission-critical dispatch consoles connect your resources to put plans into action. Whether you’re dispatching staff for a pandemic response, managing an active-shooter situation, or coordinating an emergency surgery, Avtec Scout consoles have the capabilities you need, including:

Built-in redundancies and automatic failover for ‘always on’ availability
One-touch access to critical resources for streamlined communications and operational efficiencies
The ability to view camera footage directly at the console
Console pads to sound alarms, communicate via intercom and emergency phones, open or close a door, and more

Interoperability

Your security team may use another radio system than your facilities staff, and the hospitals within your system may have varying phone systems. With Avtec Scout, it’s possible to connect them all. Built on open standards, Avtec’s Scout Enterprise solutions help you create a uniform approach to communications while protecting your organization’s investments, such as:

Your choice of chosen communications tools—legacy and next-generation radio telephony and broadband/LTE technologies—in both fixed and mobile dispatch environments
Communication within and across buildings and campuses to expedite response and ensure operational continuity
Air-to-ground communications and coordination with area first responders (e.g., connecting EMS personnel using radios with emergency doctors on phones)

Commitment to Security

The need to protect sensitive information has added tremendous burden to IT personnel, who must thoroughly vet every system that touches your network. Our commitment to security and our experience in working with healthcare clients allow us to effectively demonstrate and document how our company and solutions meet your network infrastructure and cyber security requirements. Let us ease the process with:

Established cybersecurity practices
Compliance with the security controls of the National Institute of Standards and Technology (NIST) Special Publication 800-53
Constant hardening and rigorous testing for vulnerabilities prior to each software release
Security audits by independent, unbiased experts

Meet the Scout Enterprise Family

Scout EX

Avtec Scout EX is our most robust solution for conventional and trunked radio systems, telephony and broadband/LTE technologies. If you are a “power user” who manages hundreds of resources on a daily basis and needs a secure, scalable and redundant console solution, you can depend on Scout EX. It enables dispatchers to monitor up to 250 audio streams and 2,000 channels from fixed or mobile command centers.

Scout E8

Avtec Scout E8 gives your dispatch center maximum value for a minimal investment. Scout E8 integrates with leading radio, telephony and broadband/LTE technologies. And because it is compatible with all Scout Enterprise products, you can easily expand your system as your hospital or healthcare system grows. It is ideal for managing up to eight audio streams and eight channels at a time.

Scout E4

The Avtec Scout E4 console provides a cost-effective solution that is compatible with Scout EX and E8 consoles so you can add additional software licenses as needed. It manages up to four audio streams and eight channels at a time. Like the entire Scout Enterprise family, Scout E4 dispatch consoles integrate with leading proprietary and standards-based radio, telephony and broadband/LTE technologies.

Scout E1

Avtec Scout E1 is a purpose-built hardware device that delivers a compact, reliable and affordable dispatching solution for up to four radio or LTE endpoints. These devices can stand alone or work together in their own system. Since Scout E1 is compatible with all Scout Enterprise products, it can be easily upgraded.

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