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Leveraging the Scout console with Telephony, Land Mobile Radios (LMR), and LTE broadband technologies, Scout consoles offer a centralized communications platform for utility dispatch command centers. The pure IP platform provides reliable voice communications, dispatching, and data logging management.

Proudly Supporting

Black Hills Power conEdison Central Vermont Public Service PacifiCorp PowerSouth Energy Cooperative SCANA

And dozens more utilities across the globe

Scout for Utilities

In the energy sector, the reliability of your dispatch solution is paramount. No utility wants to be exposed to vulnerabilities. Avtec partners with energy customers to eliminate those vulnerabilities and ensure maximum system uptime and high availability of communication resources. As a leading provider of advanced dispatch solutions, and we excel specifically in the energy space in 4 key ways, which you'll learn more about below.

Avtec Scout EX

Why Choose Avtec Scout?

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Reliability

Dispatch solutions should simplify your life and eliminate worry. The dispatch room can’t have downtime – even during natural disasters. Avtec ensures 100% uptime through a system that is survivable, redundant, and available.

We created our system to have the highest level of resiliency through distribution, redundancy, automatic failover and high availability. Our single software version provides stability and mitigates against unruly customization management.

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Cybersecurity

With cyberattacks on the rise, energy companies are often cited as possible targets of those with the intent to disrupt and destroy. As communications become more challenging to secure, we have advanced our services to provide optimal product integrity.

After rigorous assessment, our Scout console system has been designated as compliant with the requirements of the North American Electric Reliability Corporation Critical Infrastructure Protection (NERC-CIP) plan and the security controls of the National Institute of Standards and Technology (NIST) Special Publication 800-53 – illustrating our comprehensive efforts to keep our systems fully secure.

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Ease of Use

Having a reliable, secure system is a requirement, but your team still has to be able to use it. Scout console screens are fully customizable, so you can easily create a dashboard that helps your team navigate the system efficiently and effectively. We can even mimic the layout of your previous system, while implementing our back-end reliability and security.

Our system provides business continuity through role-based access that enables system-wide flexibility. System navigation is unparalleled, optimizing access to all resources without cluttering the desktop.

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Cost of Ownership

Reliability and scalability ensures this dispatch system will be the last communications system you’ll ever need. Flexible and easy to upgrade, the cost of ownership over the lifetime of the system is substantially less than others on the market.

Low cost of ownership is assisted by integration of EPTT, radio and telephony solutions, enabling complete and seamless access to critical field resources with flexibility to support multiple generations of communication technologies. Modular architecture, scalability and extensibility allows the system to adapt to meet your communications needs for years to come.

Avtec Systems Serving Utilities Across the Nation

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The quality and value of our overall services improved, and we’ve been complimented by auditors, as well.

Chad Jenkins Principal Telecomms Engineer,
PowerSouth