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Public Safety Radio Dispatch Systems

The dispatch console that thousands of first responders depend on.

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Anderson County Sheriff
City of San Luis Obispo
Hamblen County 911
MACC 911
Meriden Police
Nassau County 156
New Mexico- State Police
North Carolina Buncombe County Sheriff
Richardson Texas
Whitcom County Communications

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Scout for Public Safety

Emergency response personnel depend on reliable command and control communications to stay informed, make the right decisions, ensure safety and respond with the right resources as quickly as possible. The Scout™ Voice over Internet Protocol (VoIP) dispatch console delivers all of the above in a secure, P25-compliant system that seamlessly integrates with legacy and open standards technology to deliver no-fail communications during day-to-day operations or the most difficult emergencies.


Built on Internet Protocol (IP) technology, Scout is designed around an inherently scalable and redundant architecture with components that can easily be distributed across networks to mitigate the risk of loss.

Scout provides an extremely customizable Graphical User Interface (GUI). Administrators can customize screens to be intuitive for dispatchers, allowing them to manage communications more efficiently and respond faster during emergencies. Screens can even be configured to mirror legacy systems, helping reduce dispatcher training time.

Scout’s VPGate™ gateway is designed so a failure will not affect operations. In fact, VPGate is normally licensed in a redundant configuration to further maximize system up time during unexpected failover scenarios.

Scout's failover capability provides a highly resilient system design that can continue to operate in a variety of mission critical scenarios. This capability ensures that the endpoints assigned to the VPGate continue to be available for uninterrupted operation from all console positions

Scout uses software interfaces to connect with third-party endpoint devices, providing a dynamic, scalable, and extensible platform that easily accommodates new and legacy technologies.

Concurrent support of open standards and proprietary radio and telephony protocols makes Scout the ideal solution for supporting communication technology migration plans and building a future proof solution.

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NASPO ValuePoint Contract

Avtec is an awarded NASPO ValuePoint supplier providing public agencies a pre-negotiated , discounted rate, for Scout consoles and accessories without the need for an RFP or bidding process. To learn more, visit our NASPO ValuePoint page.

Proven & Trusted

“Clear voice communication is critical to the safety and success of our missions, and Avtec delivered the clarity we demand.”

Scott B. Malizia, Carolinas Medical Center – MedCenter Air