Though it has not yet had to activate its disaster recovery center, BHE is better prepared for the challenges it can’t predict—and also the ones it can. Population growth, new equipment, new strategic partnerships, and new technologies are certainties for any utility, but with the future-proof Scout console system, BHE can easily expand its footprint and capabilities to meet these demands.
Today, BHE has been able to set up 11 regional talkgroups allowing dispatchers to communicate efficiently with specific teams of users on a day-to-day basis.
In particular, outage teams have been assigned to talk-groups for prompt response during storm-restoration work.
With seamless interoperability and coverage between BHP and Cheyenne Light Fuel and Power, dispatchers are able to coordinate responses to outages throughout both areas with improved speed and efficiency.
In-built system redundancy minimizes the risk of network failure, improving both service and worker safety.
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