With Avtec equipment, Bonneville County was able to create its own emergency services IP network (ESInet) to deliver voice, video, text, and data “calls” digitally to the PSAP. This allowed Bonneville County to retire the legacy antenna transmission array, which proved to be unreliable under the harsh conditions common in rural Eastern Idaho. And, Warner said, Avtec systems provide additional redundancies. “If a gateway fails, the system begins immediate transmission to a secondary gateway. If for some reason both those gateways fail, the system reroutes via an IP connection to the regional gateways that are located at another PSAP.”
Pooling resources, sharing expertise, and fostering an atmosphere of trust enabled counties in rural Idaho to successfully update and link emergency communications across their borders. “This is the hallmark of the Eastern Idaho story,” said Warner, “how much can be done by a small group of underfunded counties in a rural community.”
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