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Dispatch Platform
for Federal Agencies

Clear and instantaneous communication is the bedrock upon which every U.S. governmental agency’s operational protocol is based—if you can’t talk and listen to your people in real time, you cannot execute on your mission. Ironically, innovations in modern communications technology often contribute as much to the problem as the solution. Many government employees talk on smartphones and land-based phones while others use radios. How can they reliably connect and communicate?

That’s where Avtec® Scout™ dispatch consoles come in.

Our scalable, software-based family of solutions can seamlessly integrate your mission-critical communications technologies, including radios, telephony and more.

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Proven

Avtec dispatch consoles have been the top choice for many critical communication dispatch centers for more than 40 years. With more than 1,200 systems deployed, our Scout family of consoles can be found in hundreds of state and local government public safety dispatch centers where thousands of first responders and dispatchers rely on our mission-critical technology. They continue to choose Avtec because of our commitment to open standards that provide the flexibility and freedom to integrate with practically any voice system, no matter the brand, band or technology.

Scalable

Whether for intelligence, federal law enforcement or executive department/civil operations, the Avtec Scout family of dispatch consoles provides a pure VoIP solution to meet your agency’s specific dispatch requirements. Innately scalable, its components can be distributed over a LAN/WAN using standard Ethernet technology. The flexible design of Scout’s platform allows it to easily adjust and grow in capacity and capabilities as your requirements change. Scout systems can be consolidated to one location, redistributed to many locations, or even set up in mobile/ remote configurations.

Reliable

The business of governing, protecting and serving our nation and its citizens requires instantaneous communication with exceptional audio quality, no matter the department’s purpose or mission. The Scout family of dispatch consoles provides consistent, clear audio with its robust voice communication architecture. And its built-in redundancies for critical components and functions ensure that your agency’s communications are always on.

Because in America, every day is a mission-critical day.

Park Ranger

Why Avtec Scout?




Beyond school safety, it’s possible your school has other departments that could benefit from a central communications dispatch center. Student transportation and facilities maintenance immediately come to mind.

And that’s what makes Avtec Scout so valuable: it’s one of the only dispatch technologies in the world designed with the innate ability to grow with your school system—both in scale and in purpose.

Mission-Critical Reliability

From VA hospitals to federal reserve banks to our national parks, the people who serve America across all spectrums of the federal government require consistent, reliable voice communication. The Avtec Scout dispatch console delivers on that need, providing you with:

  • Exceptional audio quality
  • Built-in redundancies to ensure you’re ‘always on’
  • 24/7 technical support

Interoperability

The Federal Register lists more than 450 individual agencies within the federal government.* Imagine being able to seamlessly share real-time information with other federal agencies, whether in a national emergency or simply during day-to-day operations. Avtec’s vendor- agnostic Scout platform can provide your department with direct communication with:

  • Government employees within your respective agency
  • Other federal agencies, even those agencies that utilize different communication technologies
  • State and local agencies

Flexibility

Your workflow is unique to the federal department in which you serve, which means your dispatch system must bend and flex to meet your changing requirements. The Avtec Scout family of dispatch consoles offers you:

  • A fully customizable graphical user interface (GUI) for creating simple or highly complex screens
  • A single-code-based platform that can grow with your agency over time, making the migration to larger dispatch operations simple and seamless
  • The ability to mirror legacy consoles your department has used in the past

Cybersecurity

Confidential government information is the holy grail to modern computer hackers. Often, they target an agency’s third-party vendors as a pathway to gain system access. Avtec’s internal cybersecurity department takes proactive measures to mitigate cyberattacks on our consoles with:

  • Established cybersecurity practices
  • Security audits by independent, unbiased experts
  • Rigorous testing for vulnerabilities prior to each software release

Meet the Scout Enterprise Family




 

EX

Scout EX

Avtec Scout EX is our most robust solution and can monitor up to 250 audio streams and 2,000 channels. If your government agency needs a secure, scalable and redundant console solution to manage hundreds of resources daily, you can depend on Scout EX.

E8

Scout E8

Avtec Scout E8 can monitor up to eight audio streams and eight channels at a time, providing maximum value for a minimal investment. And because it is compatible with all Scout Enterprise products, you can easily expand this system as your dispatch communications center grows.

E4

Scout E4

The Avtec Scout E4 console manages up to four audio streams and eight channels at a time. This cost-effective solution is compatible with Scout EX and E8 consoles, so you can add additional software licenses when you need them.

E1

Scout E1

Avtec Scout E1 is a purpose-built hardware device that delivers a compact, reliable and affordable dispatching solution for up to four radios. The E1 works as a stand-alone piece or can be combined with multiple E1 devices to create a larger system. Since Scout E1 is compatible with all Scout Enterprise products, it can be easily upgraded.

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